HANDMADE IN MELBOURNE BY TWO SISTERS
After years of creating meaningful, handcrafted jewelry together, Jenny & Sue Jewellery will soon close its doors. Every necklace, bracelet, and ring in our collection has been lovingly designed by a mother and daughter team, celebrating stories of love, strength, and connection.
As we step into a new chapter, this is your final opportunity to own one of our signature handmade pieces. Once they're gone, they're gone for good - no restocks, no repeats.
Thank you for being part of our journey and supporting small, heartfelt craftsmanship.
BEHIND THE SCENES
Take a look behind the scenes as we handcraft each piece in our studio. From selecting materials and refining the design to shaping, hand finishing, careful assembly, and final inspection, every piece receives our personal attention.
FREQUENTLY ASKED QUESTIONS
How can I reach you?
We're always here to help!
Whether you have a question or simply want to chat about our pieces, we're available every day of the week.
Our Hours:
Mon-Fri: 9:00 AM - 6:30 PM
Sat-Sun: 10:00 AM - 5:00 PM
We do our best to reply within 24 hours, but we always strive to respond as quickly as possible.
Email us at: Info@jennysuejewellery.com
How can I return an item if I don't like it?
We want you to love your jewelry as much as we loved creating it.
If for any reason it's not quite right, you're welcome to return it within 30 days of receiving your order.
Just send us an email - we'll make sure everything is taken care of quickly and kindly.
Email us at: Info@jennysuejewellery.com
How is your jewelry made?
Every piece we create is crafted with care and attention to detail.
We handpick the finest materials and personally oversee every step of the process in our workshop.
Our goal is to design jewelry that not only looks beautiful but also lasts for years to come.
Can I change or cancel my order?
Can I change or cancel my order? Of course, you can change or cancel your order within 8 hours of purchase.
Please contact us immediately by e-mail at Info@jennysuejewellery.com if you wish to change or cancel your order.
What payment methods do you accept?
We've made it simple and secure for you to pay. You can use Amex, Maestro, Visa, MasterCard, Apple Pay & Google Pay, whatever works best for you.
How can I track my order?
You will receive a tracking number via email once your order has been shipped.
Is your jewelry durable? Will it tarnish?
Our jewelry is made with high-quality materials and designed to last.
All pieces are 100% waterproof and will never tarnish - beauty that stays with you for years to come.
30-DAY MONEY-BACK GUARANTEE
Less than 1% of customers use it, but it's there if you need it. Shop risk-free today!
FREE SHIPPING
Every order is shipped for free, with tracking included. TODAY ONLY!
HANDMADE
Each design was made by hand in our own studio. You're not buying a product, you're taking home a piece of our story.